Our return address will be as mentioned on the billing invoice as well as at Contact Us page.Estimated time to process and credit the refund amount may take up to 7 days.Upon reviewing, t he amount would be subsequently refunded deducting a reverse shipment charge estimating to 40% of the order amount. For a Return/Refund of "Mystery Box", the buyer/customer shall intimate within 10 days of delivery from their kitabay dashboard or Instagram Page "kitabay.store" or an email mentioning the reason of return. No individual item/content/book can be separately canceled/replaced/returned.
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